Cellopoint Service Level Agreement

Cellopoint provides a one year warranty supporting product’s hardware and software (CelloOS). It also provides an optional warranty which covers further product upgrades and maintenance. It is advisable that users keep up with their product upgrades to ensure optimal operational performance. In addition, Cellopoint offers telephone support, an advanced SLA (Service Level Agreement) service, and educational courses and training. If you wish further information about Cellopoint’s product updates, please contact Cellopoint’s Taiwan headquarters or email: sales@cellopoint.com.